THE ISLAND KITCHEN

House rules.

2 pickleball courts · Open 24 hours · Lapu-Lapu City, Cebu

  1. We Reserve the Right to Refuse Service

    For everyone’s safety and comfort, we reserve the right to refuse service when necessary.

  2. All Court Reservations Must Be Made Online

    Please book your court time through our official booking website. Walk-ins are not accepted.

    Book a court

  3. Clean As You Go

    Help keep the facility clean and enjoyable for everyone. Please clean up after yourself and leave the area tidy.

  4. Wear Proper Sports Attire

    Wear appropriate sportswear and non-marking shoes to ensure safety and protect the court surface.

  5. Play During Your Reserved Time

    Please arrive on time and respect your scheduled playing time and other players’ reservations.

  6. Respect the Court and Others

    Take care of the court, equipment, and facilities. Be kind, considerate, and supportive of fellow players and staff.

  7. No Bullying or Harassment

    We are committed to providing a safe, friendly, and inclusive environment. Bullying, harassment, and disrespectful behavior will not be tolerated.

  8. Play at Your Own Risk

    Please play responsibly. The Island Kitchen is not responsible for injuries, accidents, or lost personal belongings.

  9. Light Snacks Are Allowed

    Light snacks are welcome. Please keep the area clean and dispose of all trash properly.

  10. No Smoking or Vaping

    Smoking and vaping are strictly prohibited inside the court.

  11. Keep the Noise Down

    Please be mindful of others and keep noise levels low, especially after 10:00 PM, to maintain a peaceful environment.

  12. Rain and Weather-Related Cancellations

    The Island Kitchen prioritizes the safety of all players. If rain or adverse weather conditions make the court unsafe or unplayable, the following policy applies.

    A. Rain Before the Reservation

    If it rains before the scheduled reservation and the court is deemed unsafe or unplayable by The Island Kitchen:

    • Customers may choose to reschedule their booking to another available date and time at no additional court-booking charge.
    • If rescheduling is not possible or suitable, customers may request a refund for the affected booking.
    • The Island Kitchen will notify affected customers as soon as reasonably possible.

    B. Rain During the Reservation

    If rain begins after the playing session has started:

    • Play must stop immediately if the court becomes wet or unsafe.
    • If less than 50% of the reserved playing time has been used, customers may choose to reschedule the affected session or request a refund for the booking.
    • If 50% or more of the reserved playing time has been used, no refund will ordinarily be provided.
    • The Island Kitchen may make reasonable exceptions depending on the severity of the weather and the circumstances.

    C. Light Rain or Temporary Weather Interruptions

    Light rain does not automatically qualify a reservation for a refund or rescheduling. The Island Kitchen will assess the court conditions and determine whether play can safely continue.

    If play is temporarily suspended because of rain, the unused playing time may be accommodated through an extension or rescheduling, subject to court availability and operational requirements.

    D. Court Safety After Rain

    Players must not use a wet, slippery, or otherwise unsafe court. The Island Kitchen reserves the right to suspend or cancel play until the court is safe for use.

    Other Unforeseen Circumstances

    If The Island Kitchen must cancel a reservation because of facility maintenance, unexpected operational issues, or other circumstances that prevent the court from being used, affected customers will be offered rescheduling or an appropriate refund.

    Management's Right to Suspend Play

    The Island Kitchen reserves the right to suspend or stop play whenever weather, court conditions, or other safety concerns make continued play unsafe.

    The safety of our customers, staff, and visitors remains our priority.

    Thank You for Your Understanding

    We appreciate your cooperation and understanding when weather conditions affect your reservation. Our goal is to provide a safe, enjoyable, and fair pickleball experience for everyone at The Island Kitchen.